returns policy

exchanges, returns & replacements

returns are only accepted for factory defects, such as stitching issues, holes, rips or on the basis of a size exchange. exchanges will not be processed for self-inflicted damage (e.g., sun fading, water marks, washing stains), or a change of mind. please refer to our care guides & product descriptions before making a purchase, as returns based on these factors will not be accepted. a replacement will be faciliated if reasonable evidence is provided to showcase that the product/s received are defective.

customs and shipping

once your order departs our fulfilment centre, we are not responsible for additional customs duties, excess shipping charges, or loss/damage of the parcel. by placing an order, you agree to these terms.

policy enforcement

we reserve the right to deny returns/replacements/exchanges if the returned items do not meet our policy requirements.

contact us

for questions about our returns and exchanges policy, please reach out via DM on our instagram (here)